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 Refund/exchange policy

If you’d like to return your order for an exchange or refund, it must be sent back to the address below within 7 days of you receiving the goods. We recommend sending your items back using a tracked service as we are not liable for any lost items.

Please clearly state your order number that the return relates to on your parcel.

Please let us know if you’d like an exchange or refund.

If you require a full refund, then please state this on your returns note. All refunds are issued within 48 hours of returns being accepted. We will send your replacement item to the default delivery address on your account, if you want the replacement sent to a different delivery address please make sure this is clearly marked on your returns note.

Please note: we cannot accept any returns which have been opened due to Health & Safety reasons. We can only accept returns that are in their original condition, & all goods are inspected on return. Please ensure you package the goods correctly so the product is not damaged in transit. In the unlikely event that an item is returned to us in an unsuitable condition, we reserve the right to refuse a refund/exchange. 

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